Tickets for work shops are only finalised and sent once full payment has been received.
Once a workshop ticket has been paid fully paid it will be sent to the email address in the attendee field, not the purchaser.
You can always get a copy of the tickets as the purchaser from our my account section.
Workshop tickets are non-refundable, it is at the complete discretion of Edwards and Co to offer a credit for an alternative event or refund.
See full terms and conditions here
Hopefully, the below answers your questions if not please contact the team to help.
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